CRM

CRM or Customer Relationship Management system is designed to achieve customer loyalty goals. Customer relation is the most important part of any business and thus it needs to be very efficient in deliveries. Regardless of business size and types, customer loyalty ensures how far a business will grow. CRM designed in here ensures efficient handling of operations and sales management graph. Not only this, but it also ensures better sales opportunity that leads to maximum customer satisfaction with your brand level. A good CRM system must know the pros and cons of your business system and also what customers are expecting from it. To ensure an agile brand building, businesses need a smart CRM system that can process leads and calls on the basis of collected information. Furthermore, a great Customer Relationship Management system ensures a better grip on the market for the near future.

CRM system provided by us comply with all the important customer relation features with utter accuracy and efficiency. The system is built with the latest technology that integrates easily with an existing business system, social sharing tools, and telephony systems. With higher efficiency in placing calls and generating maximum customer satisfaction, this CRM system improves sales growth. The system ensures higher security for customer information and prevents leaking of information or any other process that can harm business. A CRM must be able to generate reports to show how the business process is going and where the customer satisfaction level is standing. This advanced CRM system is able enough to generate daily reports for all customer communications.

Business sectors are becoming competitive day-by-day and so as the number of competitors. In such an environment, the business-customer communication plays a great role in retaining customers and maintaining brand value. Businesses need an efficient customer management system to stand unique in this race which I well provided by our CRM system. This modern system helps in meeting customer needs with its dot precision and seamless performance.

Benefits offered by our CRM strategy are:

Developers at our and understand the business requirement and custom design CRM system to meet the exact needs. We offer the best designed CRM with following qualities that include:

  • Effective distribution of workload
  • Increases business process efficiency, ROI and profit margins.
  • Allows smooth functioning of the business process by identifying and preventing the process obstacles.
  • Easily identifies a customer based on call history, previous order history which helps in better customer service.
  • Provided upselling or cross-selling suggestions on the basis of historical data.
  • Historical data prevents the gap between customer service and business process.
  • Tracks customer communication, problems, and solutions in a systematic manner.

CRM system brings in all data related to customer and business process under one umbrella. Accumulation of all this information helps in delivering smooth client service and after-sales services. Our CRM is designed to keep a track on market trend changes and customer preferences which helps in delivering better customer service. Managing data in a concise and consolidate way helps in the further business process too.

Requirement Analysis

Each software development life cycle model starts with the analysis, in which the stakeholders of the process discuss the requirements for the final product. The goal of this stage is the detailed definition of the system requirements. Besides, it is needed to make sure that all the process participants have clearly understood the tasks and how every requirement is going to be implemented. Often, the discussion involves the QA specialists who can interfere the process with additions even during the development stage if it is necessary.

Development

INSOURCE IT LLC give you the Code which reads as close to a human language as possible. I mean it on all the levels: from syntax used, naming convention and alignment all the way to algorithms used, quality of comments and complexity of distribution of code between modules.We focus on our customer uses, so that they will not be worry about our development functionality, INSOURCE IT LLC develops very user friendly interactions for his valuable customers

Testing

This stage is usually a subset of all the stages as in the modern SDLC models, the testing activities are mostly involved in all the stages of SDLC. However, this stage refers to the testing only stage of the product where product defects are reported, tracked, fixed and retested, until the product reaches the quality standards defined in the SRS.

Project Deliver

Once the product is tested and ready to be deployed it is released formally in the appropriate market. Sometimes product deployment happens in stages as per the business strategy of that organization. The product may first be released in a limited segment and tested in the real business environment (UAT- User acceptance testing).

Feedback

the feedback, the product may be released as it is or with suggested enhancements in the targeting market segment. After the product is released in the market, its maintenance is done for the existing customer base.